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Cryosite

Cryosite’s revenue increased from $5.9M to $12M within two years following SEQOS’s WMS implementation.

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Who’s the client?

Cryosite is a pharmaceutical warehouse where precision and traceability are non-negotiable. They offer their clients storage and distribution services for medicine, clinical trials, and scientific experiments. Given the nature of the industry, any storage errors or misplacements can literally cost lives or millions of dollars, so there is noroom for error.

 

What was the challenge?

Cryosite previous WMS system lacked the necessary features to meet their requirements, which included tracking software changes and recording a trail of prior orders. This posed a significant risk to the entire operation and, ultimately, led to frequent losses in inventory and finances. 

In addition to that, the previous software did not have the flexibility to keep some customer and drug information private to comply with the logistical requirements for clinical trials. This tracking was needed to help them maintain medical privacy and also to control the flow of information regarding drug trials using placebos in control groups.

Overall, Cryosite didn’t have the flexibility to optimise their processes through automation, as the system they used before SEQOS was incredibly manual and inefficient. This meant the warehouse was not able to reach its full potential.

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Cryosite

doctor talking to pharmaceutical sales representat
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